Accessibility Statement for Florist Gospel Oak

Our Commitment to Accessibility

At Florist Gospel Oak, we believe every customer in Gospel Oak deserves a seamless and welcoming experience when ordering flowers online. Our focus on accessibility is core to our mission, ensuring that all individuals—including those with disabilities—can enjoy our florist services without barriers. We are committed to fostering an inclusively designed digital environment and continually improving our website to serve the diverse needs of the Gospel Oak community.

WCAG 2.1 AA Compliance

Our website is developed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These international guidelines set the standard for accessible digital content, making sure information and navigation are available to as many people as possible. Adhering to these standards means that our Florist Gospel Oak online shop is designed to accommodate a wide range of preferences and assistive technologies, resulting in a smoother and more enjoyable customer experience.

Screen Reader Compatibility

We know that many Gospel Oak customers rely on screen readers or other assistive technologies when interacting with online content. Our team has ensured that the Florist Gospel Oak website is compatible with major screen readers, and follows best practices for labelling, navigation, and content structure. Images feature descriptive alt text, links are clearly identified, and forms are designed for ease of use. These efforts allow customers using screen readers to browse, select, and order floral arrangements independently.

High Contrast and Visual Accessibility

Visual accessibility is a central consideration in our web design. We use high contrast colour schemes and easily readable fonts to support customers with low vision or colour blindness, ensuring content remains clear and legible at all times. Our website allows for zooming and resizing of text without losing functionality or content. These features help create an accessible Florist Gospel Oak ordering journey for everyone, regardless of visual ability.

Inclusive Ordering for All

Accessibility isn’t just a technical standard—it’s essential for delivering quality Florist Gospel Oak services to every Gospel Oak customer. We want our online flower ordering process to be simple and intuitive for all users, including older adults, people with cognitive disabilities, and those who may face temporary challenges. Our ongoing improvements are guided by customer feedback and accessibility experts to provide the most inclusive florist experience possible.

Contact Us About Accessibility

If you encounter any accessibility barriers while using the Florist Gospel Oak website, or if you have suggestions that could help us enhance accessibility further, we want to hear from you. Your insights help us advance our goal of fully inclusive service. To discuss any accessibility concerns or to request assistance with online ordering, please use our website’s contact form. Our team will respond as quickly as possible with solutions and support tailored to your needs.

Continuous Accessibility Improvements

Florist Gospel Oak is committed to maintaining and enhancing accessibility. We regularly audit our website for compliance, test for usability with assistive devices, and keep up-to-date with evolving accessibility standards. Our aim is to ensure that every Gospel Oak customer can order flowers online with ease, dignity, and independence every time they visit our site.